How do Cash Rewards work?

Cash Rewards are bonuses you earn based on how much you spend using qualifying SOLmate services — such as airtime purchases, wallet transfers, and bill payments. Here's what you need to know:

Who qualifies?

You must have an active monthly subscription (R10 fee), billed on the 1st of each month. A 3-day grace period applies. If your fee is not paid by then, you won't qualify for that month's rewards.

How are rewards calculated?

Rewards are calculated as a percentage of what you spent on eligible services during the month. The eligible services and reward percentage may change monthly.

When do I get paid?

If you qualify, rewards are paid out at the start of the next month — you'll see it reflected in your SOLmate wallet.

How can I check my rewards?

Open your SOLmate app and view the Cash Rewards bar graph.

• Yellow bar: You qualified and earned a reward.
• Grey bar: You didn't qualify (likely due to missed subscription payment).

Can I still earn rewards if I missed payment?

No — if your R10 subscription fee is unpaid after the 3-day grace period, you will forfeit that month's Cash Rewards.

Can support fix or apply rewards manually?

No — Cash Rewards are automatically calculated and paid by the system. If you have a question, check your app dashboard for the most accurate status.