How to use SOLmate
How to receive your salary or payments
Receive salaries, payments, and deposits into your SOLmate wallet via EFT, ATM, or cash top-ups at participating retailers.
Your SOLmate wallet makes it easy to receive salaries, payments, and deposits — all digitally and securely.
How do I receive EFT payments into my SOLmate wallet?
You can receive EFT payments directly into your SOLmate wallet. Here's how to access your payment details:
Steps to access and share your EFT details
- Open the Main Menu in your SOLmate app.
- Tap Receive Money.
- Select EFT from Bank.
- Choose to Download or Share your payment confirmation letter.
Important
- Make sure your mobile number is used as the payment reference.
- Payments usually reflect in your wallet within 1–2 business days.
- Instant EFT (RTC) may reflect sooner depending on the sender's bank.
How do I top up my SOLmate wallet with cash?
If you'd prefer to top up your SOLmate balance using cash, you have two options:
Option 1: ATM cash deposit
- Tap Top Up in your app.
- Select ATM.
- Follow the instructions provided.
- Always use your mobile number as the reference to avoid delays.
Option 2: Pay@ at participating retailers
- Tap Top Up.
- Select Pay@.
- Visit a participating retailer (such as Shoprite, Checkers, PEP, Boxer).
- Show your phone screen to the cashier.
- Pay your chosen amount.
Participating store availability may vary. Your app will show nearby outlets.
Still need help?
Chat with our support team — 7 days a week.
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What are SOLmate benefits?
SOLmate is a secure payment platform — top up your wallet, buy prepaid services, send money to anyone in SA, and transfer internationally to 180+ countries.
What is SOLmate?
SOLmate is a secure, mobile-first digital payments platform for South Africa — receive money, send funds, pay bills, and manage finances from your phone.
How to send money to any bank in South Africa
Send money from your SOLmate wallet to any South African bank account using EFT — with standard or faster Real-Time Clearing options.